Data protection

Privacy Policy

The protection of your personal data is very important to us. Below you will find all relevant information on how your data is collected, processed and used when visiting our website.


1. General Information

This privacy policy informs users about the type, scope and purpose of the collection and use of personal data by
Hotel Le Bristol** & SPA, Leukerbad, Switzerland**, on this website.


2. Automatically Collected Data (Server Log Files)

Our hosting provider automatically collects and stores information in so-called server log files, which your browser transmits to us.

These include:

  • Name of the accessed webpage

  • Date and time of access

  • Amount of data transferred

  • Message confirming successful retrieval

  • Browser type and version, operating system

  • Referrer URL (e.g. search engine or previous website)

  • IP address and requesting provider

These data are used exclusively for technical, statistical and security-related purposes to ensure the proper operation and optimisation of our website.
The provider reserves the right to subsequently review log data where there is concrete evidence of unlawful use.


3. Handling of Personal Data

Personal data includes all information that can be used to identify a person (name, address, email, phone number, IP address, preferences, etc.).

We only collect and process personal data when:

  • it is legally permitted, or

  • you have expressly consented (e.g. contact form, newsletter).

Your data is only passed on to third parties when necessary for service fulfilment or when legally required.


4. Protection of Your Personal Data

We use modern technical and organisational measures to protect your data from:

  • loss

  • unauthorised access

  • manipulation

  • destruction

When using certain services (forms, data submission), your information is secured through SSL encryption (Secure Socket Layer).

A secure SSL connection is indicated by:

  • “https://” in the browser address bar

  • a padlock icon


5. How SSL Works

The SSL protocol provides:

  • encrypted transmission of your data

  • secure communication exclusively with the target server

  • verification that the data reaches the intended recipient unchanged


6. Contact (Form or Email)

If you contact us via contact form or email, the information you provide will be stored:

  • for the purpose of processing your inquiry

  • and for follow-up questions

These data will not be passed on without your consent.


7. Newsletter Subscription

To receive our newsletter, we require:

  • your email address

  • confirmation that you own this email address and agree to receive our newsletter

No additional data is collected.

Your information will be used exclusively for sending the requested newsletter and will never be shared with third parties.
You may withdraw your consent at any time (via unsubscribe link or email).


8. Integration of Third-Party Services

Our website may integrate content from external providers, such as:

  • YouTube videos

  • Google Maps

  • RSS feeds

  • Google Fonts

  • Social media content

To display these elements, your IP address must be transmitted to the respective third-party provider.

We only integrate content from providers known to use IP addresses responsibly, but we cannot exclude potential statistical use by third parties.
Please refer to the privacy policies of the respective providers.


9. Social Plugins (Facebook)

We use social plugins from Facebook (Meta Platforms, Inc.).
Data exchange with Facebook may occur as soon as the page loads, even without clicking the “Like”-button.

Further information on Facebook's data processing:
https://www.facebook.com/policy.php

We have no influence on the type or extent of data collected by Facebook.


10. Cookies

Our website uses cookies to improve usability and functionality.

Types of cookies:

  • Session cookies: deleted when the browser is closed

  • Persistent cookies: remain stored and recognise your browser on future visits

You can configure your browser to:

  • accept or reject cookies

  • be notified when cookies are placed

  • block cookies completely

Blocking cookies may restrict the website’s functionality.

More information:
https://www.allaboutcookies.org/ge/cookies-verwalten/


11. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., USA.

Google Analytics uses cookies to analyse website usage. Data is transmitted to a Google server in the USA, where it is stored and processed to:

  • analyse website traffic

  • generate website activity reports

  • provide related services

Your IP address will not be merged with other Google data.

You can prevent:


12. Google Fonts

Our website uses Google Fonts for web typography.
When loading a page, your browser connects to a Google server, transmitting:

  • your IP address

  • the URL of the page you visited

More information:
https://www.google.com/policies/privacy/


13. Purpose Limitation

We respect the principle of data minimisation and purpose limitation.

Your personal data is only used for the purpose for which it was provided.
No data is transferred to third parties without your explicit consent, unless required by law or necessary for service provision.

All employees and service providers are contractually bound to confidentiality and compliance with data protection laws.


14. Right to Information, Correction and Deletion

At any time, you have the right to:

  • request free information about your stored personal data

  • correct inaccurate data

  • block or delete your data (unless legally required otherwise)

  • object to anonymised or pseudonymised tracking

  • withdraw consent previously granted

Please contact us at:

welcome@lebristol.ch


15. Changes to This Privacy Policy

Legal or technical changes may require updates to this policy.
The current version is always available on our website.


16. Questions About Data Protection

For any additional questions or concerns:

welcome@lebristol.ch

We are happy to assist you.